We currently offer local delivery within the Greater Toronto Area and York Region in Ontario, Canada. Check back here for more updates as we expand our service delivery.
Local delivery is only available for orders over $40. Local delivery costs $10 ($8.85 + HST) per order.
All orders for $150 or more come with free local delivery.
Of course! Simply include your recipient’s shipping information in your order and you’re good to go.
If your order hasn’t been processed yet, you can change or cancel your order. To do this, call +1 647-267-7260 or email firstname.lastname@example.org
We ship locally using a private courier. Check back here for more updates as we expand our service delivery.
No worries, we can help. Take a photo of the damage and email it to us along with a request for a replacement — our email address is email@example.com. In most cases, we can send out a replacement.
Right now, we only ship locally within Ontario. Check back here for more updates as we expand our service delivery.
We’ll send you an email that contains shipping information as soon as we ship your order. If your order seems to be late or you didn’t get your shipping information, send us an email at firstname.lastname@example.org , and we’d be happy to help.
You can also call 647-267-7260. Our customer service representatives are available from 9 a.m. to 4 p.m. Monday through Friday. If we miss your call, we’ll be sure to call you back the next business day.
We process orders right away and all shipments go out on Mondays, Tuesdays, Wednesdays and Thursdays. When ordering within York Region, Ontario delivery time is usually from 1 to 2 days. For orders in the GTA, expect your order to arrive in 2 to 4 days.
At this time we cannot expedite orders. Also, delivery times may be longer during times of inclement weather and the Christmas season. Right now, some deliveries are taking longer than normal due to COVID-19.
Please don’t return your bone broth — as part of Natritional’s food safety and quality standards, we don’t allow returns. We also don’t offer returns based on personal taste.
If you have any issues with your order, however, please reach out by calling +1 647-267-7260 or emailing email@example.com
If you need help or have questions, please reach out by calling +1 647-267-7260 or emailing firstname.lastname@example.org
We can answer your call between 9 a.m. and 4 p.m. Monday through Friday. If we miss your call, we’ll get back to you within 1 business day.